The start and end of all the life cycle of any business is requirement vs. satisfied customer. Every business strives to do a very good and diligent job at providing the service and product to best of capability. In doing so a lot of time and focus goes in fulfilling the requirement and the part of satisfied customer is not looked at carefully. Meeting the requirement is often equated to customer satisfaction. (more…)
About Author
Sunita Verma, Founder and President of Sync Resource started the company in 2009 with a vision to provide management consulting to small & medium size businesses around the country.
Sunita holds a Master’s Degree in Mechanical Engineering from Cleveland State University, Cleveland, Ohio, Bachelors in Mechanical Engineering(India) with prestigious gold medal by then President of India and renowned Scientist Dr. A.P.J. Abdul Kalam.
As an active philanthropist she believes in pay it forward and is a contributing member of charitable organizations like St. Jude’s Foundation and North Fulton Charities.