Internal audits are the most critical part of the ISO 9001 quality management system (QMS). Having someone with ISO 9001 internal auditor training can be valuable to a business seeking to achieve and maintain the certification. According to the International Standards Organization (ISO), it is recommended that institutions seeking ISO 9001 certification have regular internal audits to ensure that all the parts of the system are working well. ISO 9001 certification depends on internal audits as part of its continual improvement process, as mentioned before. Here, we delve into when a business should have an ISO 9001 internal auditor training and what this entails.

What Does Internal Auditor Training Involve?

It’s not a requirement for businesses undertaking the ISO 9001 certification to get training from external organizations. However, businesses that offer external auditing services may also provide training for ISO 9001 internal audits. Companies that want their internal auditors to be trained appropriately would be wise to enroll them in either these supplemental courses or in a lead auditor training course. Typically, these training courses include information that auditors ought to know, including:

  • Understanding the structure and function of the ISO 9001 certification and the entire listing of the Requirements and Structure of the standard.
  • Utilizing the ISO 9001 guidelines for auditing management systems, allowing them to assess how well the company’s processes measure up against the requirements.
  • Real-world scenarios to help auditors understand what they may encounter during their new role as internal auditors.

Company-Specific Topics

ISO 9001 internal auditor training will give individuals the chance to learn about the intricacies of applying the standard. Additionally, it will allow them insight to understand what they should learn from their own institutions. Every QMS system tends to have its own needs and functions. While the standard provides a generalized overview of how the system should function, it’s up to the internal auditors to pinpoint the specific topics within the company they need to focus on. These include:

  • QMS Specifics for the Institution: To properly audit a company’s QMS, an auditor needs to be aware of the processes, policies, procedures, and how these interact to get a complete idea of how the QMS functions. Asking people involved in the process can help the auditor develop a roadmap that they can use to speed up their auditing.
  • Checklists: Audit checklists are useful tools in helping auditors get and stay on track with their audit. It also helps them to underscore the elements of the QMS that they think need improvement.

Auditing With a Purpose

Anyone involved in ISO 9001 internal training should be aware of the reason for their practice. Auditing plays a crucial role in helping institutions achieve their ISO 9001 certification. An internal auditor must ensure that their audits are done thoroughly and comply with the ISO 9001 rules. Additionally, any suggestions they present to the company should help to improve its QMS. We’ve touched on how essential employee training is to the success of an ISO 9001 certification. It might be tempting to consider internal audits as a way to force change into the system, but doing so can lead to unforeseen problems. It’s much better to use the standards as a guideline for your own suggestions for improving the company’s QMS.

Planning For Success

Enterprises that establish a QMS already have the right idea in mind. However, without constant auditing, there are many places where the QMS can falter. Internal auditors are the best way to avoid having the institution slip back into an uncoordinated mess. Interested in learning more about ISO 9001 internal auditor training? Send Sync Resource a message today! We can help you with your ISO 9001 internal auditor training program.

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founder of sync resource

About Author

Sunita Verma, Founder and President of Sync Resource started the company in 2009 with a vision to provide management consulting to small & medium size businesses around the country.
Sunita holds a Master’s Degree in Mechanical Engineering from Cleveland State University, Cleveland, Ohio, Bachelors in Mechanical Engineering(India) with prestigious gold medal by then President of India and renowned Scientist Dr. A.P.J. Abdul Kalam.
As an active philanthropist she believes in pay it forward and is a contributing member of charitable organizations like St. Jude’s Foundation and North Fulton Charities.


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